how to get synthetics monitoring to work in new relic

how to get synthetics monitoring to work in new relic

how to get synthetics monitoring to work in new relic – In the digital age, ensuring the smooth operation of online services is paramount. Businesses require proactive monitoring techniques to preempt issues that could impact user experience negatively. This underscores the necessity of utilizing tools like New Relic’s Synthetics monitoring. If you’ve been seeking guidance on how to get synthetics monitoring to work in New Relic, this guide illuminates the path toward setting up and refining your approach to digital oversight. Gain control over your online platforms by mastering New Relic synthetics troubleshooting, and learn the essentials of optimizing New Relic synthetics performance for your web applications and services.

how to get synthetics monitoring to work in new relic

How to get synthetics monitoring to work in new relic – In an interconnected digital ecosystem, ensuring the relentless performance and availability of web applications and services is pivotal. By setting up synthetics monitoring in New Relic, organizations are empowered to simulate and analyze the user experience, pinpointing potential disruptions before they escalate into customer-facing issues. Let’s decode the intricacies of synthetic monitoring to leverage its full potential for your digital platforms.

What Is Synthetics Monitoring?

Synthetic monitoring, a cornerstone in modern site reliability practices, serves as a sentinel of user satisfaction. In essence, it fabricates user interactions and tasks, delving into the heart of your website or application to validate its performance and functionality. This automated testing method helps in preemptively identifying slowdowns and outages, contributing to robust online service delivery.

The Role of Synthetics in Digital Experience

Digital experiences are now the frontline of business and customer interaction. As such, New Relic synthetics plays a crucial role in this arena, standing as a gatekeeper to user experience. It illuminates issues from a user’s perspective, allowing for swift rectifications and enhancements. New Relic synthetic checks configuration is not just a routine it’s a commitment to exemplary digital service.

Key Components of New Relic Synthetics

At its core, New Relic Synthetics encompasses a suite of tools designed to conduct precise and reliable monitoring. The platform offers a range of monitors – from simple ping checks to complex scripted browsers – each crafted to address specific monitoring needs. Below is a table breaking down these key components:

Type of MonitorDescriptionUse-cases
Ping MonitorVerifies the availability of a site by regularly pinging the URL.Basics checks for site uptime.
Browser MonitorLoads full webpages and measures load times for insights into performance.Analysis of load times and rendering issues.
Scripted Browser MonitorExecutes complex scenarios to interact with sites as a real user would.Detailed user journey tests including clicks, logins, and data entry.
API Test MonitorMonitors API endpoint for functionality and performance.Ensuring API reliability and response times.

Through conscientious New Relic synthetics setup and ongoing maintenance, businesses gain a remarkable advantage – the ability to proactively troubleshoot and optimize their digital assets. New Relic’s suite not only facilitates a smoother online presence but also strategizes the enhancement of the digital experience that users come to expect.

Setting Up Synthetics Monitoring in New Relic

Embarking on the journey to seamless website and application performance includes setting up comprehensive monitoring solutions. With New Relic Synthetics, you can stay ahead of potential issues. The following guidance will acquaint you with the necessary steps to make synthetic monitoring work effectively within your New Relic environment.

Step-by-Step Guide to New Relic Synthetics Setup

Initiating synthetic monitoring begins with an uncomplicated but crucial series of steps:

  1. Navigate to your New Relic account and select ‘Synthetics’ from the sidebar.
  2. Click on ‘Create Monitor’ and choose a monitor type that suits your needs.
  3. Provide a name for your monitor and specify the URLs or API endpoints you wish to check.
  4. Select the locations from which you want your checks to run.
  5. Configure the frequency of checks to detect issues timely.
  6. Set up alert conditions to be notified of any performance abnormalities.
  7. Save your settings, and your synthetic monitors will begin collecting data.

New Relic Synthetics Checks Configuration

Effectively configuring your synthetic checks is pivotal in harvesting valuable insights:

  • Choose the monitoring locations that best represent your user base to ensure an accurate reflection of their experience.
  • Adjust check frequency according to the criticality of the monitored service.
  • Employ New Relic’s secure credentials store to handle sensitive information within your scripts.
  • Tailor your alert thresholds to avoid noise and focus on significant performance concerns.

Applying New Relic Synthetics Best Practices for Effective Monitoring

Adhering to New Relic synthetics best practices can elevate the efficacy of your monitoring campaigns:Ensure that each synthetic monitor has a clear purpose and corresponds to a real user action or critical transaction. Regularly review and refine monitor scripts to adapt to changes in your application’s framework or user behavior patterns. Establish robust alerting channels to facilitate immediate rectification of identified issues, thereby fortifying your proactive monitoring stance.

Remember, New Relic synthetics troubleshooting combined with a thorough configuration strategy can help you preempt and resolve issues before they escalate, preserving the integrity and performance of your digital assets.


As we draw this discussion to a close, the capabilities and advantages of New Relic Synthetics have been brought into focus, equipping you with robust strategies for proactive monitoring. However, even the most expertly configured system can encounter snags. Addressing these issues swiftly is vital to maintaining the integrity of your digital assets. Let’s encapsulate the critical areas to consider when optimizing and troubleshooting your synthetic monitoring setup.

Troubleshooting Common Issues in New Relic Synthetics Monitors

Troubleshooting New Relic synthetics monitors is a cornerstone in safeguarding your online platform’s performance. Whether you’re facing false positives, script timeouts, or misfiring alerts, each common challenge has a matching solution to ensure resilience. how to get synthetics monitoring to work in new relic Rigorous New Relic synthetics troubleshooting can reveal underlying problems, allowing you to refine your monitors for increased accuracy and reduced noise in alerting.

Optimizing New Relic Synthetics Performance

how to get synthetics monitoring to work in New Relic – In pursuit of extending the capabilities of your monitoring, optimizing New Relic synthetics performance stands as a continuous goal. Not only is it about calibrating settings but also about learning from the data collected to preempt potential future snags. Keen attention to thresholds, response times, and the comprehensive data captured can drive a performance monitoring system from serviceable to exceptional.

Continuously Improving Monitoring Strategies

A dynamic approach to New Relic synthetic checks configuration and strategic iteration lays the foundations for enduring pinpoint performance insights. As you calibrate your New Relic synthetics best practices, keeping your ear close to technology’s rapidly advancing ground and integrating novel features will anchor your monitoring in both present-day accuracy and future-ready adaptability.


How do I start with synthetics monitoring in New Relic?

To start with synthetics monitoring in New Relic, you’ll need to sign up for a New Relic account, navigate to the Synthetics section, and create a new monitor. Choose the type of monitor you need, such as a ping, browser, or scripted browser, and follow the prompts to set it up and configure it for your application or website.

What are the best practices for setting up synthetic checks in New Relic?

Best practices for setting up synthetic checks in New Relic include defining clear objectives for what each monitor should achieve, setting up appropriate alert conditions, using realistic user behavior simulations, and reviewing and refining monitors regularly based on the feedback and data you obtain from them.

What are some common issues with New Relic Synthetics monitors and how can I troubleshoot them?

Common issues with New Relic Synthetics include false positives or negatives in monitoring, script errors, and timeout failures. Troubleshooting these typically involves ensuring your monitor settings match your website’s or application’s behavior, reviewing error logs, increasing timeout settings, and adjusting alert sensitivity.

How can I improve the performance of my synthetics monitoring in New Relic?

To improve the performance of your synthetics monitoring in New Relic, regularly update your scripts to reflect changes in your application, optimize your alert thresholds to minimize noise, harness the power of New Relic’s scripting for complex workflows, and leverage the detailed performance data to pinpoint and resolve issues quickly.

Why is synthetic monitoring important for digital experiences?

Synthetics monitoring is crucial for digital experiences as it helps ensure that your website or application is accessible, functional, and performing well from the perspective of end-users. By simulating user interactions, you can detect and address issues before they impact your customers, thereby maintaining a high-quality digital experience.

Can I use scripting in New Relic Synthetics for complex transactions?

Yes, New Relic Synthetics supports scripting for complex transactions. Using scripted browser monitors, you can write scripts in JavaScript that replicate complex user journeys and interactions with your site or app. This allows for more nuanced monitoring and can help identify issues that may not be caught by simpler ping or browser checks.

How do I configure New Relic Synthetic checks?

To configure New Relic Synthetic checks, go to the Synthetics section in your New Relic account, select the monitor you wish to configure and specify settings like the monitor’s frequency, locations from where it should run, and any necessary scripted workflows to simulate user actions. Ensure that you also configure alert settings to notify you of any issues.

What are the key components of New Relic Synthetics?

The key components of New Relic Synthetics include various types of monitors (ping, browser, script browser, API check), alert conditions that specify when notifications should be sent, secure credentials for testing private sites or applications, and detailed reporting features that provide in-depth monitoring data and insights.

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